Refund Policy

Cancellation Policy - Billing Errors - Refunds - 30 Day Return Policy:
Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping.

We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. If You are ever not satisfied with any Product that You ordered, You may call or email Our Customer Service Department and request a refund.

You may receive a refund for any Product that You ordered up to the indicated number of days after Your order was placed. Customers will receive a single refund per Product ordered, and repetitive refunds are not permitted unless the Product, as delivered to You, is defective. www.godreasy.com reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in www.godreasy.com's judgment, requests refunds in bad faith.

In order to process Your refund, You must supply Us with Your name and delivery address. If You provide us with incorrect information, Your refund will be delayed. Refunds can take up to thirty (30) days to appear on Your credit card statement depending on the bank that issued your credit card. If You have any questions about whether a refund has been issued, please call Our Customer Service Department.

Billing Errors
If You believe that You have been billed improperly, please notify Our Customer Service Department immediately.

In order to obtain your refund, contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfilment centre at the address listed below, within the indicated number of days from the date you originally ordered the product. In order for your refund to be processed the product must arrive at our fulfilment facility within the indicated number of days from the original purchase date. You pay for return shipping. There is a $5.95 restocking fee per unit you are returning. This fee will be taken out of the refund issued. Once our fulfilment centre has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.

Please Note:
We cannot process or refund packages marked "Return to Sender."
Refunds will be issued to the same credit card that was charged when ordering the product.
Returned products must be sent to the following address:

3962 Virginia Ave, Cincinnati, OH 45227
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

Within 30 days of receipt, products purchased from us may be returned for unsatisfactory. (We don't refund shipping costs unless items are defective)

If you would like to request a refund, please contact us by email our support (support@godreasy.com). Briefly explain to us your reason(s) for requesting a refund. We can better serve you if we understand the reasons for your request.

At Dreasy, every customer feedback is important to us to ensure that we constantly find ways to improve and deliver the best result that our customer need
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